What this is for
- A leak or a burst pipe.
- A water heater with no hot water or heavy scale.
- A drain or sewer backup.
- Hard-water scale on fixtures or a tankless exchanger.
- A wet slab or a meter that spins with everything off.
How it works
- Send the ZIP, what is leaking or backed up, and whether water is off right now.
- A person reviews what you sent.
- We use those details to help route your request to an appropriate local provider.
Local information
Austin water is hard because it moves through Edwards limestone. Winters are usually mild until a freeze bursts an outdoor bib or a vacant-house line.
Trust
Submit your project details and we will use them to help route your request to an appropriate local provider.
FAQ
Is this a booking?
No. It is a request. We do not confirm a plumber or an arrival time from this page.
What should I write if a pipe burst after a freeze?
Say it is a freeze break, whether it is an outdoor bib or an indoor line, and whether the water is off. City freeze guidance is still: disconnect hoses, know the shutoff.
Is hard water a plumbing problem?
Scale on a heater or fixtures is the plumbing version of limestone water. Write what you see. This page will not invent a hardness number for your street.
What if the floor is wet and I cannot find the leak?
Write “wet slab” or “soft spot,” whether the meter moves with everything off, and the ZIP. That is enough for a follow-up.
Austin vs. Round Rock vs. Dripping Springs?
Write the project ZIP. Those are not the same utility.
Request plumbing help
Submit your project details and we will use them to help route your request to an appropriate local provider.